2023-06-26 System Maintenance and Upgrade
發布時間(publish date): 2023-06-21 12:33:17
[Downtime information]
Time Start: 2023-06-26 06:00:00
Time End: 2023-06-27 18:00:00
Dear DiCOS Users, We would like to inform you that our IT team will conduct scheduled maintenance. As a result, the following systems/functions will be unavailable during this time. The details of system maintenance are given below: Time Start: 2023-06-26 06:00AM Time End: 2023-06-27 18:00PM Maintenance Type: System & HW maintenance Impacted Groups: ALL Impacted Services: ALL(SLURM & DiCOS) Impacted to Service Guide: ALL DiCOS Users are required to follow instructions to restore your lost instance of DiCOSApp during downtime. (See Restore your DiCOSApp https://dicos.grid.sinica.edu.tw/static/docs/dicosapp.html#procedures-to-do-after-dicos-downtime) The IT team will advise when the maintenance is completed and services have been restored. We apologize for any inconvenience. For more information, contact the IT Service Desk by emailing dicos-support@twgrid.org. Best Regards, DiCOS-Support/Admin Team
2023-01-17 Periodic System Maintenance
發布時間(publish date): 2023-03-03 09:03:44
[Downtime information]
Time Start: 2023-01-17 12:00:00
Time End: 2023-01-18 12:00:00
Dear DiCOS Users, We would like to inform you that there will be periodic system maintenance during Jan. 17~18 2023. Please see the following details for your reference. Time Start: 2023-01-17 12:00PM Time End: 2023-01-18 12:00PM Maintenance Summary: Network equipment upgrade & system maintenance Impacted Groups: ALL Impacted Services: SLURM & DiCOSApp The IT team will advise when the maintenance is completed and services have been restored. We apologize for any inconvenience. For more information, contact the IT Service Desk by emailing dicos-support@twgrid.org. Best Regards, DiCOS-Support/Admin Team
2022-11-29 Service Restore
發布時間(publish date): 2023-03-03 09:03:44
[Downtime information]
Time Start: 2022-11-29 15:00:00
Time End: 2022-12-12 16:00:00
Dear DiCOS Users, We would like to inform you our recovery has finished and service is now back. Please note to follow Service Guide to restore your service if any are impacted. Impacted Groups: ALL Impacted Services: ALL(SLURM & DiCOS) Impacted to Service Guide: ALL DiCOS Users are required to follow instructions to restore your lost instance of DiCOSApp during downtime. (See Restore your DiCOSApp https://dicos.grid.sinica.edu.tw/static/docs/dicosapp.html#procedures-to-do-after-dicos-downtime) Recovery Complete on 2022-12-12 16:00PM Maintenance Summary: Ceph recovery is done and all user data has recovered. Report will be given later on in asgc-user-meeting. We apologize for any inconvenience. For more information, contact the IT Service Desk by emailing dicos-support@twgrid.org. Best Regards, DiCOS-Support/Admin Team
2022-11-29 Service under recovery
發布時間(publish date): 2023-03-03 09:03:44
[Downtime information]
Time Start: 2022-11-29 15:00:00
Time End: 2022-11-30 14:00:00
Dear DiCOS users, Our services are still in the recovery process and downtime will remain till 2022-11-30 14:00PM. Users are currently unable to access SLURM, DiCOSApp & all DiCOS Service. The initial investigation is given as below. Our IT Team is working to resolve it. Initial Investigation: Network Interruption & system recovering Expected Restoration Time: 2022-11-30 14:00PM The IT team will advise when the maintenance is complete and services have been restored.
2022-11-29 Network Interruption
發布時間(publish date): 2023-03-03 09:03:44
[Downtime information]
Time Start: 2022-11-29 15:00:00
Time End:
Dear DiCOS users, Network has been experiencing problems since 2022-11-29 15:00AM. Users are currently unable to access SLURM, DiCOSApp & all DiCOS Service. The initial investigation is given as below. Our IT Team is working to resolve it. Initial Investigation: Network Interruption Expected Restoration Time: TBD The IT team will advise when the maintenance is complete and services have been restored.